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A question about your account, a plan for your team, or something that is not working the way it should. Send a note and we will get back to you by email.
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How does the free trial work?
New accounts start on a free trial. You can create and assign tasks while the trial is active. When it ends, you can still view existing tasks and connections, but creating or updating them requires an upgrade or an admin grant. Check Subscription in the menu for days remaining.
How do I assign a task to someone?
You must be connected first. Open Connections, search for the person, and send a request. After they accept, use Create Task (the + button) and pick them as the assignee, then set priority and deadline.
How do connections work?
Search by name or phone, tap Connect, then wait for Accept. The person who sent the request can remove the connection immediately. The other person can ask to disconnect; the original requester accepts or declines, and the connection stays until they accept. Tasks can only be assigned to accepted connections.
Why am I not getting notifications?
When the website is open, a short bell plays for each new notification. Those alerts also pop up and land in Notifications. Push alerts are available in the Dellegate mobile app.